Oyster is here to make the migration process easy and straightforward. Here are the steps you can expect when you decide to make the switch:

1. Meet with the Oyster team to receive guidance on what types of information you need to collect from your current provider. 
2. Let your provider know that you want to make the switch and collect the above information. 
3. Communicate the transition with your team. (We’ll provide resources on all the benefits to them!)
4. Prepare for the transition with the Oyster team. This includes mapping out contract terms and onboarding details. We can also meet for a Q&A session to answer any final questions. 
5. Kickstart the onboarding process. Don’t worry, your Oyster hiring success team has this covered. 
6. Receive a check in from Oyster to ensure you’re set up for success!

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Oyster will provide you with a team that will support you every step of the way including a dedicated AM, a CSM, a product specialist expert on migration processes, and a Hiring Success Manager that will help make the onboarding process as smooth as possible.

We pride ourselves on our human-centric service. When you use Oyster you will always be able to talk to a human. We have a 4:1 ratio of internal support staff to sales reps, which ensures you always get the service you deserve.

Oyster offers a Direct+ infrastructure. This means we hire through our own legal entities in countries where we hire most and use local partners in the rest. This model allows us to offer our customers extensive country coverage without compromising compliance and local expertise.